Frames and Canopies FAQ

What is the difference between your shelter models?

We carry four different ranges depending on your needs:

Robusta

Our most budget-conscious model, this square-leg steel frame is the best shelter available at the price point. Great for artisans, food vendors, and recreation.

Canopro Lite

The best-seller, this model is the confluence of strength and ease. An aluminum structure with hexagonal legs and reinforced crossbars, it can be erected in a few minutes or less. The go-to choice for frequent use.

Canopro Elite

The ultimate in strength. With extra-thick aluminum legs and crossbars, alloy joints, neoprene joint protectors, and thicker textiles, this is the favourite of motorsports, powersports, and contractors.

Canopro CC

This model gives you all the premium features of the Elite, but changes the aluminum for a rigid, lightweight composite. For those who want something stronger than the Lite but more manageable than the Elite.

What are your shelters made of?

All our canopies are made of a flame retardant polyester with a polyvinyl chloride (PVC) inner layer and polyurethane outer coating for weather proofing.

Our Robusta shelters use a powder-coated steel frame with PVC joints, while the Canopro Lite and Elite use high-strength aluminium, with cast alloy joints on the Elite.

Are your canopies waterproof?

Yes, all of our canopies and sidewalls are completely water-proof.

You may see water droplets along the seams if using your canopy in rain for the first time; however, the moisture will activate the seal along the seams, making it completely waterproof for all following uses.

Do you provide spare parts if something breaks?

Yes! We keep stock of every part our shelters are made of. You can find them in our Spare Parts section.

If you’re not sure which parts you need, you can send us photos of your damaged frame, or arrange to visit our shop.

How should I anchor my shelter down?

All our shelters include ropes and steel stakes for soft ground anchoring. The stakes can be driven through the footplate, or tie down ropes can be looped around the crossbars and tied to stakes or weights.

For hard ground or wherever staking is not an option we have a variety of weight options.

Our modular steel plate weights are the most reliable canopy weights available. At 30lbs per piece, they can be used on each leg, or two per leg for maximum effectiveness.

For portability, our sandbag weights are a great option. They strap sleekly to your canopy leg and can be filled with sand, gravel, or anything that adds the weight you desire.

We also sell a heavy-duty anchor kit which includes longer stakes and wide straps with cambuckle.

For our full range of anchoring options, see our Gazebo Weights and Anchor Systems page under the Accessories section.

Can I leave my canopy on the frame in storage?

Yes, our frames are designed for the utmost ease in setup and teardown, meaning you can always leave the canopy on the frame.

However, it is important to always check that the canopy is not pinched in the crossbar joint when you collapse it.

Our Compact model frames are an exception; to save space the Robusta Compact and Canopro Compact are designed to have the canopy removed before collapsing.

How can I clean my canopy?

We find for stains, dirt, and mildew, the best solution is a lather of Dawn blue dish soap, Resolve Oxi Action, and water. Apply the lather to your canopy or sidewalls with a sponge, let sit for a few minutes, then rinse with water.

How should I repair punctures in my canopy?

To seal small rips and tears, make sure the inside of your canopy is clean and apply Gorilla clear tape to the inner layer. For bigger tears, we may be able to seal it with a patch of heat-transfer vinyl. Contact us with photos and we can assess your best option for repair.